• Orders for the products may be placed at titanimplants.com or by calling Customer Service at 1-201- 439-0470.
• All shipments are sent by Fed-Ex carrier with signature required. Someone must be there to sign for the package.
• All orders must be placed by 4:00pm US EST (Eastern Standard Time).
• Ground and Express orders placed after mentioned time will be shipped the next business day.
• Orders placed on Friday after 5:00pm US EST will begin processing on the following Monday. 
• During national holidays, (ex. Christmas, New Years, Independence Day) please allow additional one to three business days for delivery.
• Delivery time does not include Sundays or Holidays.
• Titan Implants is not responsible for transit times.
• Titan Implants will prepay shipping costs and add charges to the invoice covering the shipped product.
• Additional shipping charges apply to Hawaii, Alaska and Extended Service areas.
• Have your customer number, the catalog number and the quantity of items you wish to order to make ordering easier.
• Titan Implants will contact you via Email or telephone call if the items ordered are currently not in stock or if additional information is needed for credit verification.

* Please make sure your address is correct on our website as Titan Implants cannot be responsible if you have moved or reported an incorrect address. If package is returned back to us by the carrier for any reason that is no fault of our own, buyer is responsible for additional shipping cost.

International Customers:

• Custom fees, Import duties, taxes, and all other applicable import expenses are not included in the item price or shipping charges. Purchaser is responsible for these charges.
• Additional shipping charges apply to Extended Service areas.
• If there is a refusal to accept the package, the buyer still bears responsibility for return shipping charge and 20% restocking fee in addition to previous shipping charges.
• Titan Implants is not responsible for transit times.
• International orders outside the US do not qualify for free shipping.

Transit Times:

FREE SHIPPING On all online orders over $199 in the Continental USA Only.

Terms and Conditions of FREE SHIPPING:

• Free shipping is applicable for online orders with credit card and paypal payments over $199 in the Continental USA Only.
• Orders placed by telephone or email are not qualified for free shipping.